Naviskin 1/4 Zip Pullover Thermal Shirt

Ordered 5 items Too woman’s 1/4” zip pullover -2 - woman’s yoga pants - one mens XL zip pullover . I received 3 woman’s 1/4 zip pullovers (one extra ) never received mens Pullover .
Contacted CS via Email two times issue has never been resolved . CS keep saying I did get right amount of items delivered - not understanding one item was WRONG !
Will never purchase from then again

1/4 Zip Pullover Thermal Shirt

Men's 1/4 Zip Pullover Thermal Thumbholes Shirt

I am usually a medium or large shirt. I have broad shoulders but am only 5’8”, 42” chest. The medium fits well, although the upper arms are tight, I prefer areas a bit tight than too big. So far seems well made and warm. Recommend it

Do you not think this is a Christmas present? Really!