Need Help?

Our amazing customer service team are sprinting their way through our inbox following a high volume of enquiries and may take slightly longer to reply than usual.Please bear with us, as we will try and get back to you as soon as possible.

If you purchased it through Amazon, please go ahead and contact Amazon customer service. 

If you purchased it through our official oneline store, or if you have any suggestions/doubts, please go ahead and contact us by dropping us a message with your order number (if you have) in here:

Customer Service Email:  

or you can just fill the following form.Thank you for your great support!

Address: 2235 E Locust Ct., Ontario, CA 91761 (PLEASE DO NOT RETURN YOUR ITEMS TO THIS ADDRESS!  As this is our company, not our warehouses address, if you still insist to do so, we won't issue you a refund/we will refuse your return package on this matter. If you want to make a return, please do contact our customer service through email:, we will get back to you as soon as we can with a return label, thank you for your understanding.)